Priced for independent providers.
Two plans, based on how many people you care for each year. Both get the whole system. No feature tiers and no charge per family.
Two plans. Room to grow.
DeparturePilot is priced around how independent funeral providers actually run. Often one person, sometimes a small team.
Pick your plan by how many Flows you handle in a year. Both include your business account and first user, and you can add staff for a small monthly fee.
There's no charge per family or per document, and nothing stops working if you have a busy year.
Everything, from the start.
Both plans get the full system: Flows, the family portal, documents and digital signing, Diary, Workflows, email, Journey Tags, and quotes and invoices synced to Xero or Zoho Books.
Foundation
Up to 75 Flows a year, about one and a half a week. Includes your business account, branding and your first user.
Scale
Up to 150 Flows a year, about three a week. Includes your business account, branding and your first user.
Each additional user
For every team member beyond the first, on either plan. Anyone who needs their own DeparturePilot login.
One person, up to 75 Flows a year.
Up to 150 Flows a year, plus two additional users at $11 each.
- Family portal
- Digital signing & documents
- Quotes & invoicing
- Xero & Zoho Books sync
- Diary & bookings
- Journey Tags & scanning
- Email & SMS notifications
- Knowledge base & team manuals
Everything you need. From day one.
There aren't versions of DeparturePilot where the useful things are hidden behind more expensive plans. Foundation and Scale get exactly the same system. The only difference is how many Flows a year each one covers.
Pricing, plainly explained.
Which plan do I need?
If you look after up to 75 people a year, Foundation. Up to 150, Scale. Not sure? Start on Foundation. DeparturePilot shows you how many Flows you've used.
What counts as a Flow?
A Flow counts once, when it becomes a real case (At Need or later). Enquiries, planned and pre-need records don't count until they convert, so keep as many of those as you like.
What happens if I go over my allowance?
Nothing stops working. You'll get a heads up at 80% and again at 100%. If you're on Foundation and keep going over, you move to Scale at your next subscription anniversary. Beyond 150 a year, we'll talk through a plan that fits.
What counts as a user?
Anyone with their own login: owners, undertakers and admin staff. Families using their private portal link don't count. Add or remove users any time and the fee changes with your team.
Can I pay annually?
Yes. Pay annually and get one month free on either plan: $1,089 a year for Foundation or $1,639 for Scale.
Are there setup or onboarding fees?
During early access, onboarding is hands-on and included. We'll help get your business configured and your first Flows underway.
Is GST included?
Yes. The prices shown on this page are inclusive of GST.
What happens after early access?
Operators who join during early access keep their pricing locked in for the life of their subscription, regardless of future list-price changes.
Do you work with crematoriums and cemeteries?
Yes. Facilities are priced separately, built around how many cremations or interments you do, with staff logins included. An undertaker who owns a facility can keep everything on one account. Find out more.
Why do you mention Zoho Books?
DeparturePilot integrates with both Xero and Zoho Books. We use Zoho Books ourselves and have found it a capable accounting platform for a much lower cost. We are not affiliated with Zoho and do not receive compensation for recommending it.
Want to see how DeparturePilot could fit your business?
Get in touch and we'll walk you through the system, answer your questions and talk through how it could work for your practice.
Talk to us