One simple plan: a flat monthly fee that covers your first user, plus a small fee for each additional team member. No tiers to navigate, no feature gates, no charge per Flow or per family — up to a sensible volume. If you're running a larger operation, we'll just have a conversation.
DeparturePilot is priced around how independent funeral providers actually run — often one person, sometimes a small team. The base fee covers your business account and your first user. Add staff one at a time as your team grows, each for a small monthly fee.
There's no charge per Flow, per family, or per document generated — up to a volume that covers the vast majority of independent practices. Beyond that, you've outgrown a one-person-shop price point, and we'd rather just talk it through.
Running more than 150 Flows a year, or a bigger team? Get in touch — we'll work out a model & price that fits.
Anyone with their own login to DeparturePilot — owners, funeral directors, and admin staff. Families accessing their portal link are never counted and never charged.
That's an average of 3 Flows a week. If you're tracking past it, we'll get in touch and work out a model that fits your scenario, rather than billing you automatically.
No. During early access for a limited number of Launch Partners, onboarding is hands-on and included. We'll help you get your tenancy configured and your first Flows underway.
Yes. The per-user fee adjusts as your team changes — add staff during a busy period, scale back when things are quieter.
Yes, prices shown are inclusive of GST. A tax invoice will be provided with each billing cycle.
Operators who join during early access keep their pricing locked in for the life of their subscription, regardless of any future changes to list pricing.
Almost everyone has heard of Xero, but Zoho Books offers a platform that equals it, for a lot less. If you haven't settled on an accounting platform, we would highly recommend it. At one third of the cost, it's been a no brainer for us.†
Like just about every software product out there, yes. Paying for the year ahead saves $99.
† We are not affiliated with Zoho Books, nor do we receive any compensation for recommending the product.
Get in touch and we'll walk you through DeparturePilot, talk through how it fits your practice, and get you set up with your own tenant.