Facility software that's actually built for Australia.
We're extending DeparturePilot to crematoriums and cemeteries. Bookings, paperwork, chain of custody and your registers, all in one place and fully digital. The crematorium side is already working and the cemetery side is underway. We're building the rest with the people who'll use it, so tell us how your facility really runs.
Margaret Joan Whitfield
Booked by Whitfield family · Direct
We've been on the other side of the counter.
We run a funeral business, so we book cremations and burials all the time. And to be honest, a lot of the systems facilities are stuck with aren't amazing. Lots of copies and scans and checking... you know the drill.
Here's the thing though. Nothing says we can't keep it all digital, from the application right through to the register, and that makes it far easier to deal with families directly if you want to. Imagine inbound forms being pre-checked for dates and flagged before they even land in a flow (case).
DeparturePilot already does this for funeral providers, including ourselves, and there's now a working crematorium build to show for it. We'd rather build the rest with the people who'll use it than guess, so we're asking.
Chain of custody
Journey Tags and barcode scans at every step, each one logged against a person and a time. Who had who, and when, is never in doubt.
Paperwork, done once
Undertakers and families complete and sign forms online. Nothing gets scheduled until the paperwork's in, and it all stays with the record.
Your way of working
Keep your own record numbers, your own forms and your own processes. Even your own accounting system like Xero or Zoho. Australian hosting, Australian states, Australian dates.
Cemeteries, mapped
Zones and fixed plots laid out in advance, or locations recorded at burial for natural grounds. Each zone keeps its own tradition and orientation.
Families, directly
A private link lets families fill in forms, sign and upload documents without making an account. It's the same portal funeral providers already use every day.
Quotes and invoices
Quote and invoice on the record, then sync to Xero or Zoho Books when you send. No double entry.
Facility pricing is built around your volume, with staff logins included. Tell us about your facility and we'll talk it through.
Tell us how your facility runs.
About five minutes. Answer what you can, skip what you can't. Everything stays between us and only helps shape what we build.
Thanks, that's really helpful.
We'll read every answer. If you said you'd like to be involved, we'll be in touch soon for a proper chat.