DeparturePilot is purpose-built software for independent funeral homes — not a generic CRM bolted onto your workflow. We're in the early stages of development and want to hear from you before we go further.
As an independent funeral service in Queensland, it's been a struggle to find the right way to do things. Accounting is one thing, but everything else is quite unique, to what it is we do. Software that understands, what it is we do. The paperwork, the family communication, the regulatory requirements, the sheer human weight of each case. So we built our own.
I am hoping that DeparturePilot is that system. I built it for myself, yet with other independent operators in mind. It covers case management, including a client facing portal families can use to submit details and sign documents, scheduling, and the compliance paperwork that comes with every case.
Before opening it up, I want to understand your world, what you're using now, where it falls short, and what would make a purpose-built system worth switching to. This takes about five minutes.
Track every case through its full lifecycle from first contact to death certificate, with a kanban board, storage unit management, burial and cremation bookings — a complete audit trail.
One link gives each family access to submit personal details, sign authority documents, upload photos, and track their case — all without a login.
Authority to Release, permission to cremate, BDM personal details — generated as PDFs with digital signatures, no printing required.
Five minutes. No sales call follows. We'll share what we learn with everyone who participates.